Manuel Villegas - Founder ACH Consulting Group.
After 25 years in the hospitality industry—spanning restaurants, hotels, hospitals, and aged care—Manuel Villegas founded his consulting business with the goal of supporting aged care providers in all non-clinical areas.
Throughout his extensive career within aged care, Manuel identified significant gaps within hotel-style departments in healthcare settings. This inspired him to create a business dedicated to helping aged care facilities operate more efficiently and deliver higher standards of service.
Manuel and his team are committed to making a meaningful difference in the sector. Their mission is to bring passion, respect, and care to every aspect of the process, aligning hospitality services with the correct operational procedures to both improve quality of life for residents and ensure compliance with regulatory standards.
Flexible Support, Practical Solutions, and a Partnership Approach
At ACH-CG we tailor our services to meet the unique needs of your aged care home.
Every aged care home is different, which is why we start with a free initial summary assessment of your current hospitality operations, focusing on the areas you identify as priorities or concerns.
If your business chooses to proceed with the project, we will provide a detailed report, including a breakdown of services and associated costs.
Not sure where to begin?
We can conduct a comprehensive whole-home assessment, with clear, upfront pricing.
Following any assessment, you will receive a detailed report outlining:
Your current operational status.
Compliance and service gaps.
Practical, actionable recommendations.
Full corrective action plans.
Alongside the report, you’ll receive a custom proposal with a clear scope of services and pricing.
To support consistent, high-quality operations, ACH-CG offers:
Regular on-site visits.
Internal audits and mock regulatory inspections.
Staff coaching and hands-on support.
Flexible service packages for short-term needs or long-term improvement.
We don’t just respond to problems, we partner with you to prevent them.
Our mission is to help you uphold standards, improve outcomes, and create a safe, supportive environment for your residents.
Let’s begin by understanding your needs, and work through the process together.