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Food Services
Food Services
Enhancing the Resident Experience Through Quality Dining
Food brings people together, and in aged care, mealtimes are more than just a scheduled task of the day. They are moments of comfort, connection, and joy. From breakfast to supper, as well as special functions and events, residents deserve a relaxing and accommodating dining experience that feels like home.
While compliance with Food Safety Programs, third-party audits, and council inspections is essential, great food service goes beyond documentation and facility standards. Resident satisfaction, individual dietary needs, and the overall dining experience are just as important.
At Aged Care Hospitality Consulting Group, we help you identify gaps in your food service operations and provide practical, tailored solutions. Whether addressing a specific concern or conducting a full-service review, we partner with you and your team to improve every aspect of your food services, ensuring compliance, quality, and most importantly, resident wellbeing.
Let us help you create food experiences that nourish not just the body, but the heart and soul,
working alongside your team to create a real experience.
Cleaning Services
Cleaning Services
Creating a Safe, Clean, and Comfortable Environment for Residents
Cleaning in aged care is about creating a consistently safe, hygienic, and welcoming environment for residents, staff, and visitors.
From outdoor areas to individual resident rooms, every cleaning task must comply with health regulations and aged care standards.
Auditors often ask:
Can you clearly demonstrate every step taken to ensure cleanliness and sanitation?
Do your cleaning schedules reflect all necessary processes?
Are your procedures adaptable for special situations like RSV or COVID lockdowns?
Our consulting services will help you build a structured and compliant cleaning system that meets
both legislative requirements and the needs of your residents.
This includes:
Developing clear cleaning schedules and documentation.
Creating and implementing infection control protocols.
Advising on equipment and labour structure for maximum efficiency.
Providing training to empower your cleaning staff for success.
We’re here to ensure your facility not only spotless, but is also safe,
compliant, and truly feels like home.
Laundry Services
Laundry Services
Ensuring Clean, Comfortable, and Respectfully Managed Clothing for Every Resident
There’s something incredibly reassuring about clean, fresh clothing. In aged care, laundry services are not just about hygiene, they're about dignity, comfort, and helping residents feel like they're at home.
Laundry is a vital service that typically operates 7 days a week and supports every aspect of a resident’s daily life, from dressing for activities to relaxing in comfort. This includes managing personal garments with care and discretion, ensuring proper labelling, and maintaining hygienic housekeeping linen.
Every step matters, from the moment a garment is collected, through the washing and drying process, to its return to the correct resident’s wardrobe.
Are all steps tracked and documented?
Are staff trained in handling clothing respectfully and maintaining infection control standards?
Our consulting, will help you optimise your laundry operations by:
Streamlining processes from collection to distribution.
Ensuring correct labelling and garment tracking.
Supporting compliance with infection control and aged care standards.
Training staff to handle clothing with care, discretion, and efficiency.
Reviewing equipment and staffing structure for better outcomes.
We’ll work with you to ensure your laundry service supports the wellbeing and dignity of every resident,
because clean clothes mean comfort, pride, and a sense of home.
Maintenance Services
Maintenance Services
Keeping Your Facility Safe, Compliant, and Fully Operational
Resident safety begins with a well-maintained environment. From fire safety systems to everyday repairs, proper maintenance is not just about fixing problems, it's about preventing them before they impact your resident’s wellbeing.
We will help you review and strengthen your maintenance systems to ensure your facility remains compliant,
safe, and efficient.
Whether it's preventative or reactive maintenance, we assess your current procedures, documentation, and compliance with regulatory standards to ensure your aged care facility is operating safely and cost-effectively.
Our support includes:
Auditing and improving preventative maintenance schedules.
Ensuring compliance with fire safety, lighting, air conditioning systems, grease traps, kitchen, roof areas, gutters, and much more.
Assisting with contractor management and maintenance documentation.
Identifying risks before they become costly or dangerous.
Training your team in safety protocols and regulatory expectations.
Aged care environments are complex, and there’s always something to monitor or improve.
We're here to help you stay ahead, ensuring piece of mind for your residents, staff, and families.
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